Post author: Mic Johnson
My day started out as it so often does, sitting in my home office enjoying a hot cup of green tea in my LifeIsGood mug and doing a little meditation (I’ve been working on meditation and mindfulness for the last 3 months) using the Vision Pursue app I was introduced to from my friend Jon McGraw.
As the morning went on, I attended the monthly networking/education Business Book Review put on by another good friend, Shawn Kinkade. I then took my car to my friend Carl Casey at Casey’s Auto Repair to have him give the car a good once-over before we hit the road for a Memorial Day weekend trip.
I then headed to the bank to close out our safe deposit box. I knew it would only take a few minutes and then I’d be off to grab lunch and get on with the rest of my day.
I went into the vault with the bank representative. He put my key in one slot and then put the bank key in the other slot. But it wouldn’t open. He jiggled it. He wiggled it. He turned the key left and right. But the box wouldn’t open. Even worse, my key was stuck.
Then a manager joined us in the vault to give it a try. She wiggled it even more. She jiggled it even more. She turned the key left and right even more. Nothing. It was stuck.
The bank representatives then told me that the only thing they could do was call a representative from Diebold to come to the bank and to break into my safety deposit box. He had just gotten to Lawrence, KS and was at least 45 minutes away. No problem, I thought to myself. I would just go grab lunch and come back when they got the safe deposit box open.
Apparently when something like this happens (at least according to the processes and procedures at this bank), the customer can’t leave the bank because it would open them up to a lot of potential liability (like if my passport or will went was missing, for example.)
My 5 minute trip to the bank ended up taking 2 hours. As you can imagine, this could have easily caused my blood pressure to rise, but I consciously decided to take a different approach. I wanted to share a few of the lessons I took away from that experience:
I hope this post made you laugh a little. I hope it made you think about how you handle adversity, in whatever form life decides to serve it up to you. And I hope you take these lessons and think about them the next time your day takes a wrong turn.
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